Japanese
Japanese
Facing customer harassment?
Start by talking to a professional.
Strengthen your understanding through seminars,
and create practical resources with expert support.
Latest News
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Seminar
The archive video of Session 5 (Practical ③: In-Person Visits) of the “Seminars for Businesses and Organizations” is now available.
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Seminar
Registration for Session 5 (Practical ③: In-Person Visit Scenarios) of the “Seminars for Businesses and Organizations” is now closed.
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Seminar
The archive video of Session 4 (Practical ②: Telephone Support) of the “Seminars for Businesses and Organizations” is now available.
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Seminar
Registration for Session 5 (Practical ③): In-Person Visit Scenarios of the “Seminars for Businesses and Organizations” is now open.
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Seminar
Registration for Session 4 (Practical ②): Telephone Response Scenarios of the “Seminars for Businesses and Organizations” is now closed.
About This Project
As of April 1, 2025, the Tokyo Metropolitan Government has enacted the Tokyo Ordinance for the Prevention of Customer Harassment.
In conjunction with the enforcement of this ordinance, Tokyo is implementing the Customer Harassment Prevention Promotion Project as a measure to support prevention efforts within businesses and organizations.
The project aims to contribute to the realization of a fair and sustainable society where customers and all workers stand on equal footing and mutually respect one another.
