Website Accessibility Policy

Policy

1. Scope of Application

Pages within the Customer Harassment Prevention and Countermeasure Promotion Project website

2. Deadline for Goal Achievement and Accessibility Conformance Level

Conforms to Level AA

3. Measures to Be Implemented to Achieve the Target

As part of our accessibility efforts, we conduct regular annual accessibility assessments. Based on the results of these assessments, we make necessary adjustments and operate the website in accordance with accessibility guidelines to achieve our goals.
For pages outside the defined scope, we will strive to transition them into the applicable scope, and accessibility improvements will be implemented in conjunction with the transition process.

4. Exceptional Cases

(1) Items covered under JIS X 8341-3 Section 8.1.4 (Exceptions for third-party content)
(2) Content for which no editable data is available (i.e., cannot be modified)
(3) Services and associated content provided by external sources
(4) PDF files

With regard to PDF and similar data, we will consider our policy for ensuring accessibility after the official publication of the Japanese translation of the W3C Working Group Note "PDF Techniques for WCAG 2.0" by the Web Accessibility Infrastructure Committee Implementation Working Group of the Info-Communication Access Council.

Web Accessibility Evaluation Results

1. Target Level of Web Accessibility Conformance

All pages within the Customer Harassment Prevention and Countermeasure Promotion Project website

2. Pages on Which Accessibility Testing Was Conducted

Representative pages were selected from the Customer Harassment Prevention and Countermeasure Promotion Project in accordance with the JIS X 8341-3:2016 Testing Implementation Guidelines.
A list of the pages tested is provided in the attached PDF.

3. Exceptional Cases

None

4. Web Content Technologies on Which the Site Relies

HTML5、CSS3、JavaScript、PHP

5. Success Criteria Checklist

(Additional documentation provided)