Japanese
Japanese
Facing customer harassment?
Start by talking to a professional.
Strengthen your understanding through seminars,
and create practical resources with expert support.
Latest News
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Seminar
Registration for Session 5 (Practical ③): In-Person Visit Scenarios of the “Seminars for Businesses and Organizations” is now open.
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Seminar
Registration for Session 4 (Practical ②): Telephone Response Scenarios of the “Seminars for Businesses and Organizations” is now closed.
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Specialist
Applications for Expert Dispatch Services for Organizations are now closed.
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Seminar
The archive video for Session 3 (Practical ①): In-Person Scenarios of the “Seminars for Businesses and Organizations” is now available.
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News
Information on the year-end and New Year consultation desk has been posted.
About This Project
As of April 1, 2025, the Tokyo Metropolitan Government has enacted the Tokyo Ordinance for the Prevention of Customer Harassment.
In conjunction with the enforcement of this ordinance, Tokyo is implementing the Customer Harassment Prevention Promotion Project as a measure to support prevention efforts within businesses and organizations.
The project aims to contribute to the realization of a fair and sustainable society where customers and all workers stand on equal footing and mutually respect one another.
